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Our Story

​Understanding Unmanned Systems Before, During, and After an Incident.

 

Unmanned systems are changing the way people work, travel, conduct business, protect infrastructure, operate in remote environments, and interact with the world around them.

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They operate in the air.

 

They operate on the ground.

 

They operate on the surface of our waterways.

 

They operate underwater.

 

And increasingly, they operate in space.

 

As these systems become more capable and more common, the people who interact with them need to understand how to do so safely.

 

And when an incident occurs, organizations need to understand what happened.

 

That is where US STAR comes in.

 

US STAR provides specialized unmanned systems safety training, accident review, investigative support, and litigation support for organizations, professionals, legal teams, and others who need to understand the technology and the human factors surrounding an event.

 

Our mission is straightforward:

 

Teach people how to be safe.

Help establish the facts when something goes wrong.

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WHAT WE DO

Two Core Missions. One Purpose.

01 — SAFETY TRAINING

Teach People How to Safely Interact With Unmanned Systems.

 

Our safety training is designed for people who operate unmanned systems and, equally important, people who work around, interact with, encounter, or may be affected by them.

 

Safety is not only an operator issue.

 

It is a human issue.

 

US STAR provides education and training designed to increase awareness of unmanned-system hazards, human interaction, operational environments, emergency considerations, and safe practices.

 

Training can be developed for organizations, workplaces, educational environments, professional groups, communities, and other audiences.

 

Our Safety Philosophy

 

Understand the system.

 

Understand the environment.

 

Understand the people.

 

Recognize the hazards.

 

Make safer decisions.

 

HIRE US TO TEACH SAFETY

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02 — ACCIDENT REVIEW & INVESTIGATION

When Something Happens, Start With the Facts.

 

When an injury, property-damage event, or other incident involves an unmanned system, determining what actually happened can be complicated.

 

Was the system operating as intended?

 

What was the system capable of doing?

 

Who was interacting with it?

 

What was the environment?

 

What happened immediately before the event?

 

What happened during the event?

 

What happened afterward?

 

And perhaps most importantly:

 

What role, if any, did the unmanned system play?

 

US STAR provides specialized accident review and investigative support to help answer those questions.

 

We examine the available evidence and evaluate the system within the broader context of the event.

 

Our objective is not to begin with a conclusion.

 

Our objective is to understand the facts.

GET IN TOUCH ~ REQUEST AN ACCIDENT REVIEW

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​INCIDENT REVIEW

Technology Is Only One Part of an Incident.

 

An incident involving an unmanned system may involve multiple contributing factors.

 

US STAR may evaluate:

 

The unmanned system

System capabilities

System configuration

Operator actions

Human interaction

Communications and control

Operating procedures

Training

Environmental conditions

Mission objectives

Available system data

Photographs and video

Witness information

Maintenance Records

Physical evidence

Sequence of events

Safety practices

Other relevant circumstances

 

We help clients understand the relationship between the technology, the people, and the environment.

 

The question is not simply:

 

“Was an unmanned system involved?”

 

The better question is:

 

“What role did the unmanned system play in what happened?”

 

LITIGATION SUPPORT

When an Unmanned System Becomes Part of a Legal Matter.

 

Attorneys and legal teams increasingly encounter cases involving drones, autonomous systems, remotely operated equipment, robotics, unmanned vehicles, and other emerging technologies.

 

The technology can be complicated.

 

The legal questions can be even more complicated when the technical facts are disputed.

 

US STAR provides specialized unmanned-systems knowledge to assist legal teams in understanding the technology and the circumstances surrounding an incident.

 

Our support may include:

 

Technical case review

Incident review

Evidence review

Timeline development

System capability analysis

Operational analysis

Human-machine interaction analysis

Safety-practice review

Technical issue identification

Deposition preparation support

Litigation preparation

Trial-support consultation

You know the law.

We help you understand the unmanned system.

WE SUPPORT YOU WHILE YOU PREPARE YOUR CASE

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INTERNATIONAL OPERATIONS

Dallas, Texas — Operations in Panama, Central America

 

US STAR is based in Dallas, Texas, with operations in Panama, Central America.

 

Our international perspective is important because unmanned systems do not stop at national borders.

 

Organizations operating internationally encounter different environments, infrastructure, regulations, security considerations, operational practices, and risk profiles.

 

US STAR helps organizations understand the safety and incident considerations associated with unmanned systems wherever those systems operate.

 

Our work can support organizations that operate, travel, conduct projects, or maintain personnel and assets in international environments.

 

INTERNATIONAL UNMANNED SYSTEMS SAFETY

The Operating Environment Changes. The Need for Safety Does Not.

 

International operations can introduce additional complexity.

 

Personnel may encounter unfamiliar technology.

 

Facilities may operate different security procedures.

 

Local infrastructure may differ.

 

Communications may be different.

 

Emergency-response capabilities may vary.

 

Legal and regulatory environments may change from one country to another.

 

And unmanned systems can introduce a new dimension to an already complex operating environment.

 

US STAR's mission is to help organizations understand those interactions and improve their awareness of unmanned-systems safety.

 

FIVE OPERATING ENVIRONMENTS

One Mission. Five Domains.

AIR

Unmanned aircraft, drones, remotely operated aircraft, autonomous aerial systems, and human interaction with airborne systems.

 

GROUND

Ground robots, autonomous vehicles, remotely operated equipment, industrial robotics, and systems operating around people and infrastructure.

 

SURFACE

Unmanned surface vessels and other systems operating on rivers, lakes, coastal waters, ports, and oceans.

 

UNDERWATER

Remotely operated and autonomous underwater systems operating around vessels, infrastructure, personnel, and the underwater environment.

 

SPACE

The emerging environment of autonomous and unmanned systems operating beyond Earth's atmosphere.

 

WHO WE SERVE

Organizations Operating in a World of Unmanned Systems.

BUSINESSES

 

Organizations using, encountering, or managing unmanned systems.

 

INTERNATIONAL ORGANIZATIONS

 

Companies and teams operating outside the United States that need practical awareness of emerging unmanned-system risks.

 

EMPLOYERS

 

Organizations whose employees may work around unmanned aircraft, vehicles, robotics, autonomous equipment, or other systems.

 

SAFETY PROFESSIONALS

 

Professionals responsible for workplace, operational, or organizational safety.

 

SECURITY PROFESSIONALS

 

Professionals evaluating the implications of emerging unmanned technologies within their operating environment.

 

ATTORNEYS & LAW FIRMS

 

Legal teams dealing with cases involving unmanned systems, injuries, property damage, or disputed technical facts.

 

INSURERS & RISK PROFESSIONALS

 

Organizations evaluating incidents and potential exposure involving unmanned systems.

 

GOVERNMENT & PUBLIC-SECTOR ORGANIZATIONS

 

Organizations responsible for public safety, infrastructure, emergency response, or operations involving unmanned technology.

 

OUR APPROACH

Practical. Objective. Specialized.

 

US STAR approaches every engagement by asking four basic questions:

 

1. WHAT SYSTEM ARE WE DEALING WITH?

 

Understand the technology and its capabilities.

 

2. WHAT WAS THE SYSTEM DOING?

 

Understand the mission, operation, configuration, and circumstances.

 

3. WHAT WERE THE PEOPLE DOING?

 

Understand human interaction, decisions, procedures, training, and behavior.

 

4. WHAT HAPPENED?

 

Establish the sequence of events and evaluate the available evidence.

 

This approach helps separate assumption from evidence.

 

OUR SAFETY PHILOSOPHY

Safety Starts With Understanding.

 

People cannot safely interact with technology they do not understand.

 

US STAR believes effective safety education should go beyond telling people what not to do.

 

People should understand:

 

What the system can do.

 

What the system cannot do.

 

Where hazards may exist.

 

How humans interact with the system.

 

What changes when the operating environment changes.

 

What to do when something unexpected happens.

 

The objective is not simply compliance.

 

The objective is better decisions.

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OUR INVESTIGATIVE PHILOSOPHY

Facts Before Conclusions.

 

An incident investigation should not begin by deciding who or what is responsible.

 

It should begin by understanding what happened.

 

US STAR evaluates the available information, identifies relevant technical and operational questions, and considers the potential role of the unmanned system within the overall event.

 

We believe credible analysis requires:

 

Objectivity.

 

Documentation.

 

Technical understanding.

 

Attention to detail.

 

Clear communication.

 

And above all:

 

A commitment to the facts.

 

​FOR SAFETY PROFESSIONALS

Build Awareness Before an Incident.

 

The best incident is the one that never happens.

 

US STAR can help organizations develop awareness around unmanned systems before they become a problem.

 

Our training can be tailored to the actual systems, people, facilities, and environments involved.

 

Safety training can be designed around:

 

PEOPLE

 

Who will encounter the system?

 

TECHNOLOGY

 

What can the system do?

 

ENVIRONMENT

 

Where will people interact with it?

 

PROCEDURES

 

What should people do?

 

RESPONSE

 

What happens when something unexpected occurs?

 

ABOUT US STAR

A Different Kind of Unmanned-Systems Company.

 

US STAR is not simply a drone company.

 

We are not simply a training company.

 

We are not simply an investigation company.

 

Our focus is the space where unmanned technology, people, safety, security, and incidents intersect.

 

We teach people how to safely interact with unmanned systems.

 

We review incidents when an unmanned system may have contributed to injury or property damage.

 

We provide specialized technical support to legal teams preparing for litigation.

 

And we bring that perspective to an increasingly international operating environment.

 

From Dallas to Panama and across the broader unmanned-systems environment, our mission is to help people understand the technology around them—and make better decisions because of it.

 

OUR MISSION

Protect People. Understand Technology. Establish Facts.

 

US STAR is committed to helping organizations navigate a world increasingly shaped by autonomous, remotely operated, and unmanned technology.

 

We believe the responsible use of these systems requires more than technical capability.

 

It requires:

 

Safety awareness.

 

Human understanding.

 

Operational discipline.

 

Security awareness.

 

Objective investigation.

 

And a willingness to learn from every incident.

 

OUR PROMISE

BEFORE AN INCIDENT

We teach.

WHEN SOMETHING HAPPENS

We investigate.

WHEN THE FACTS MATTER

We help you understand them.

WHEN LITIGATION IS AHEAD

We help you prepare.

THE US STAR STORY

We live in a world where machines increasingly operate without someone sitting inside them.

 

They fly above us.

 

They move around us.

 

They travel across the water.

 

They operate beneath it.

 

And they are beginning to operate beyond it.

 

The question is no longer whether people will encounter unmanned systems.

 

They will.

 

The question is whether people and organizations will understand how to interact with them safely—and whether they will know how to understand an incident when something goes wrong.

 

US STAR exists to help answer both questions.

 

We teach safety before the incident.

 

We investigate facts after the incident.

 

And we provide specialized knowledge when those facts matter to a legal case.

 

INTERNATIONAL SECURITY & AWARENESS

Understanding Emerging Technology Is Part of Understanding the Operating Environment.

 

US STAR is a U.S.-based company headquartered in Dallas, Texas, with operations in Panama, Central America.

 

Our international work gives us a direct perspective on the challenges organizations can face when operating in environments where technology, people, infrastructure, safety, and security intersect.

 

Unmanned systems are an emerging technology with potential implications for personnel safety, operational security, infrastructure, transportation, facilities, and business operations.

 

US STAR seeks to contribute to responsible awareness of these technologies through professional education, safety training, incident review, and information sharing.

 

We believe that effective security begins with awareness—and that understanding emerging technologies is increasingly important to protecting people and operations.

 

CONTACT US

Have an Unmanned-Systems Safety or Incident Question?

 

Whether you're trying to prevent an incident or understand one that already happened, start with a conversation.

 

US STAR provides specialized unmanned-systems safety training, accident review, investigative support, and litigation support.

 

Safety Before. Facts After.

TALK TO US ABOUT SAFETY

TALK TO US ABOUT AN INCIDENT

TALK TO US ABOUT LITIGATION SUPPORT

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US STAR

Unmanned Systems Safety Training & Accident Review

SAFETY BEFORE. FACTS AFTER.

 

Air | Ground | Surface | Underwater | Space

 

Dallas, Texas | Operations in Panama, Central America

©2022 by US STAR

(Unmanned Systems Safety Training & Accident Review)

All rights reserved.

email: safety@usstar.net

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